FAQ (Frequently Asked Questions)

1. What is The Little Yellow App?

The Little Yellow App is your destination for luxury fashion at affordable prices. We offer a curated selection of handbags, accessories, and fashion pieces from renowned sellers, without the luxury price tag. Our mission is to bring timeless, high-end style to your wardrobe while keeping your budget in mind.

2. How do I know the products are of good quality?

We take quality seriously. Just because you are paying cheaper does not mean you have to look cheap. All our products are carefully selected from trusted suppliers and authorized distributors in China. We partner and are affiliated exclusively with verified sellers to ensure that every item is high-quality, and reflective of the craftsmanship you expect from luxury fashion.

3. How do I shop on The Little Yellow App?

Simply browse our collections of luxury handbags, accessories, and fashion items. Once you’ve found something you love, click on item and it will direct you straight to item for purchase. Please note: The Item image displayed upon selection may differ from the actual product appearance to comply with trademark protection requirements- you will be looking for similarity of the actual item you are interested in purchase. ** We are directing you to the actual link -so rest assured you will be receiving what you are looking for.

4. How long is shipping?

Shipping delivery times may vary depending on your location, and they will be calculated at checkout. Shipping may take between 2-4 weeks. Sellers are based in china and the items must go through customs. You would be able to check your tracking on the DHG app. Please note: shipping costs are high due to tariffs and we have no control. We hope it will get back to normal soon. Either way prices are still cheaper then original prices.

5. I Do not like my item. How can I return or receive refund on an item?

We want you to be completely satisfied with your purchase. If for any reason you’re not, you can go under “Account” on the app or website, there is a button under “Orders” that says “Return/Refund”. You can dispute the item/order on the DHG App. We advise to reach out to seller first to fix the issue, Usually there is an option to have a replacement sent or refund/partial refund. Please buy use your own discretion as we are not responsible.

6. Do the items come in any other color?

Most Items that are posted come in several different colors and styles and sizes all under the same link.

7. Is it safe to use cards?

Yes, it is 100% safe to shop on DHG App. They are a legitimate company that has been around for over a decade.

8. Can I track my order?

Absolutely! Once your order has shipped, you will be able to see your tracking number via DHG App so you can monitor your package’s journey.

9. What payment methods do you accept?

All major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options for your convenience. All transactions are encrypted for your security.

10. How do I contact customer support?

Our customer service team is here to help! But first pleae make sure you have waited the 4 weeks. If you not received, please follow these steps: 1. Contact the seller through messages. 2. Contact the facility it was last at seen via the tracking number. 3. Report it under “Orders” using the app so DHG can step in 4. Contact your bank for refund. If have any questions or concerns, you can reach us at contact@thelitteyellowapp or visit our Contact Us page for more details so we can assist. We aim to respond to all inquiries within 24 hours.

11. Can you help in making sure I am choosing the correct item?

We can let you know what you see on our site is the exact item you will receive when click the link. You will be able to distinguish any changed. If you need assistance to be sure. You can email us at contact@thelitteyellowapp or for a faster response contact us via our social media platforms so we can try to help.

12. What makes The Little Yellow App different from other luxury fashion stores?

At The Little Yellow App, we combine luxury with affordability. We aim to make high-end fashion accessible without the premium markup, offering you the opportunity to look your best and shop smart. Our curated collections are handpicked to ensure that you get the best in style, quality, and value.

FAQ For “The Little Yellow App”